INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I return an item?

In case you have any issues with the product you've received, please get in touch at [email protected] 

Will I receive the same product that I see in the picture?

Yes you will. However, please note that the color of our handmade candles may vary slightly from the product images displayed on our website. This is due to the unique nature of handmade items and the inherent differences in monitors and lighting conditions. 

What are your shipping rates

Flat rate shipping of $18

Free Shipping within Edmonton on orders above $40

Free Shipping on orders above $99

Free local Pick up

Will you restock items indicated as “out of stock?”

A lot of our scents are seasonal in nature. In case a product is indicated 'out of stock', it might not be available immediately

Do you ship internationally?

Currently we ship products within Canada only. International orders are not supported at the moment

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Send us a message using the form below or email us at [email protected] – you can expect a response within 24-48 hours during regular business days. Can’t wait to connect!